Legal notice

LEGAL NOTICE

Welcome to O.TWO.O Pakistan. This Legal Notice governs your use of our website and the information, products, services, and content provided through it.

By accessing or using our website, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable terms and policies.

1. WEBSITE OWNERSHIP

The O.TWO.O Pakistan website, including its content, design, graphics, photographs, logos, product descriptions, text, and other materials, is owned by or used with permission by O.TWO.O Pakistan.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of our website content is prohibited.

2. TRADEMARK & BRAND RIGHTS

O.TWO.O and related brand names, logos, designs, images, and marketing materials are protected by applicable intellectual property laws.

Nothing on this website grants any person or business permission to use our trademarks, logos, photographs, or other brand materials without prior written authorization.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product names, descriptions, photographs, prices, availability, shades, colors, and other information displayed on our website are accurate.

However, minor differences may occur due to photography, lighting, manufacturing variations, or individual device and screen settings.

We reserve the right to correct errors, update information, change prices, or modify product availability without prior notice.

4. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Temporary interruptions may occur because of maintenance, technical problems, internet issues, or circumstances beyond our reasonable control.

5. EXTERNAL LINKS & SERVICES

Our website may contain links to or use third-party services, including payment providers, courier companies, social media platforms, or other external services.

O.TWO.O Pakistan is not responsible for the content, availability, security, or practices of third-party websites or services.

6. CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate information when placing an order, including their name, phone number, email address, and complete delivery information.

Customers must also use the website lawfully and must not attempt to misuse, disrupt, damage, or gain unauthorized access to our website or systems.

7. ORDERS, RETURNS & REFUNDS

All purchases are subject to our Terms of Service, Shipping Policy, and Return, Exchange & Refund Policy.

In particular, sale and promotional items are final sale and are not eligible for return, exchange, or refund, except where applicable law requires otherwise.

Damaged-product complaints must be reported within 24 hours of delivery, while eligible exchange requests must be submitted within 7 days of receiving the order.

8. LIMITATION OF LIABILITY

To the extent permitted by applicable law, O.TWO.O Pakistan will not be responsible for losses, delays, interruptions, or damages resulting from circumstances outside our reasonable control, including courier delays, technical problems, natural events, public holidays, or third-party service interruptions.

Nothing in this Legal Notice is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.